INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is tubox Handmade Limited?

tubox Handmade Limited is a global online store specializing in handmade products. Our diverse collection includes gift items, home decor, cooking essentials, and unique jewelry, sourced from talented artisans around the world.

How do I place an order?

To place an order, simply browse our online store, add your desired items to the cart, and proceed to checkout. Follow the prompts to provide shipping details and complete your purchase securely.

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We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. You can choose your preferred payment method during the checkout process.

Can I modify or cancel my order?

We aim to process orders quickly. If you need to modify or cancel an order, please contact our customer support team at support@tubox.shop within 24 hours of placing your order.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your order's journey and estimated delivery date.

What is your shipping policy?

We offer worldwide shipping. Shipping times and costs may vary based on your location. For more details, refer to our Shipping Policy on our website.

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