This policy is applicable to (United Kingdom) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.

SHIPPING CHARGE

Standard Shipping Cost: FREE

ORDER CUT OFF TIME AND TIME ZONE

Order cut off time will be 08:00 PM Pacific Standard Time (London).

ORDER HANLING TIME

Order Handling Time: 1 to 2 Business Days (Monday to Friday)

ORDER TRANSIT TIME

Order Transit Time: 3 to 5 Business Days (Monday to Friday)

 DELIVERY TERMS

We use Royal Mail to deliver the product.

CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@tubox.shop

CANCELLATIONS

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Questions about the Shipping Policy should be sent to us at:

  • Email: support@tubox.shop
  • Phone number: +442084056400
  • Office : The Old Town Hall, 4 Queen's Rd, Moortown, London, SW19 8YB, United Kingdom

Our working hours are: Monday to Friday between 8:00 or 9:00 am to 4:00 to 5:00 pm, we will gladly reply within 1 business day.